Maximo as a Service (MaaS)

Maximo as a Service or MaaS is a solution offered by Projetech through an annual subscription that provides customers with a secure, dedicated Maximo application via the internet or cloud concept. Below are just a few of the many great benefits that come with Maximo as a Service.

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At Projetech, we are committed to ensuring confidentiality, integrity, and availability of all customer data. Projetech systems are designed to ensure proper security with technology and Maximo best practices applied. As such, Projetech is an ISO/IEC 27001:2013 & ISO 27017:2015 certified provider with an Information Security Management System (ISMS) that has received third-party accreditation from the International Standards Organization. As a Maximo as a Service client with Projetech, you receive all the great benefits below:

  • Industry-leading firewall solution with advanced threat protection
  • U.S. and overseas data centers
  • Industry respected certifications (ISO, SOC)
  • Enterprise backup and DR replication technology
  • All web communication is encrypted to protect customer confidentiality
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Data Protection

Customer production and non-production applications are in geographically separate locations. Production applications and supporting infrastructure are replicated in a timely manner to a geographically separate location for disaster recovery purposes. All customer data is encrypted in-transit and at-rest.

Backup Methodology

  • Multi-layer backup solution (virtual, application)
  • 3-2-1 methodology
  • 2-hour RPO
  • All backup data is encrypted in-transit and at-rest

Business Continuity

  • Formal business continuity and disaster recovery testing
  • 72-hour RTO


Our support team is Maximo certified and has been supporting Maximo applications in the cloud for over 20 years. Gain peace of mind knowing that when you call Projetech support, a live support analyst will pick up the phone and resolve your issues quickly. Projetech support includes the following:

  • 24x7 Emergency Support
  • Level 1, Level 2, & Level 3 support
  • Industry Expertise
  • License Compliance Monitoring
  • Access to training materials and resources
  • 24/7 real-time monitoring of all systems which is integrated with a support ticketing system to ensure proper incident response

Projetech Maximo Plus+ brings advanced support, performance, and license analytics to on-premises Maximo systems. Get the most out of the Maximo platform without the need for specialized expertise on your IT staff.

Learn More About Maximo Plus+


Projetech’s Maximo as a Service solution is architected with industry best practices in mind to provide customers the level of availability and performance expected from an enterprise SaaS solution. This solution includes but is not limited to the below items:

  • A single production instance and non-production instance with the ability to add-on additional instances to fulfill your business needs
  • Proactive network and system performance testing and review to continue to improve availability and performance
  • Reoccurring refresh and upgrades of underlying infrastructure hardware and software appliances to minimize risk of unplanned outages
  • Highly available Maximo application with 99.99% annual uptime
  • In depth system monitoring allowing Projetech to maximize application health and the health of all supporting systems
  • Geographically diverse application URL monitoring providing public verification of Maximo availability regardless of customer location
  • Database platform monitoring to help Projetech and its Partners identify poorly configured customization's in customer instances before they negatively impact the user experience
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At Projetech, there are three different licensing options for our Maximo as a Service (MaaS) solution:

  • Utilize Projetech’s SaaS Licensing
  • Bring your own license entitlements that you currently own into our Cloud (BYOL)
  • Utilize a blended approach by using your own license entitlements initially but add Projetech’s SaaS licenses as you grow and add more users
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Pricing is per user, following the “pay-as-you-grow” service delivery model via annual subscription.

  • Our service is that it is inclusive of IT services that are typically charged for independently in an on-premise installation
  • Pricing includes all features from MaaS
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Maximo as a Service for Maximo Application Suite

Projetech offers an optimized, secure, stable and scalable Maximo Application Suite (MAS) instance provided as a Maximo as a Service (MaaS) subscription available via the Projetech Cloud.

  • Projetech will support your current Maximo systems and provide the migration to MAS based on your timeline and your requirements.
  • Projetech will not force you to migrate to MAS. Extended support is available past the Maximo v7 end of support dates.
  • When your team is ready, we'll migrate you to MAS Manage and will take care of all the backend technical changes so you can focus on the new MAS capabilities.
  • This is all included with your Maximo as a Service (MaaS) subscription.
See How the Migration Works

Maximo as a Service for GxP

MaaS for GxP provides a GxP qualified Maximo as a Service (MaaS) solution ready for client validation.  The benefits of MaaS for GxP include:

  • Proprietary automation that removes variability from complex system management activities
  • Consistency between Maximo environments for client led validation activities
  • An installation report to aid client’s preparation of Installation Qualification
  • Access to certified Maximo experts
  • A reliable and secure cloud solution
  • Established change management practices
Learn More About Cloud Validation

Bring IBM Maximo to the Projetech Cloud

Are you constantly maintaining the thing that maintains your maintenance?

Are you using Maximo for the reasons you originally implemented it for?

Let Projetech be your SaaS provider for Maximo, so you can focus on the success of your operations.

SaaS vs. Hosting

Success Stories

Whatever your Industry - We've done it

At Projetech, we've been supporting clients in the cloud for over 20 years. In that time we've had an abundance of experience with every type of industry from the energy sector to aviation. IBM Maximo has proven to be a robust EAM solution that has specific industry solutions for many different industries. We take pride knowing our clients are receiving the best solution on the market.


US Wind & Solar

Projetech’s customer, a U.S. - based clean energy conglomerate, provides wind and solar power to utilities and large industrial facilities which in turn deliver power to its customers. Covering vast locations across the United States, the operations and maintenance group needed to improve inventory sharing across the enterprise while maintaining security at each facility. For this critical project, Projetech was called to perform the upgrade from Maximo version 4.1.1 to Maximo’s current version.

"This was a huge project, spanning about nine month’s time and a total of 36 sites. Looking back, it is amazing to realize that we were able to upgrade the sites at apace of approximately one every two weeks. That is aggressive. The teamwork and support from Projetech was awesome." - Project Manager

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Sonoma Marin Area Rail Transit

Sonoma-Marin Area Rail Transit (SMART) is the San Francisco Bay Area’s newest transportation option for travel, offering passenger rail service in Sonoma and Marin counties. SMART’s initial 43 miles of rail corridor includes 10 stations, from the Sonoma County Airport to Downtown San Rafael. Future extensions include: Larkspur, which is scheduled to be completed in 2019; Windsor; Healdsburg; and Cloverdale. The full project will provide 70 miles of passenger rail service, connecting SMART passengers with jobs,education centers, retail hubs and housing along the Sonoma-Marin corridor, and a bicycle-pedestrian pathway.

Since launching in 2017, SMART has used Projetech’s Maximo as a Service (MaaS) alongside implementation and support from Intelligent Technology Solutions to manage its work orders, assets, purchasing & invoicing,inventory, and more.

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City of Pompano Beach Florida

Founded in 1908 and located 35 miles north of Miami, Pompano Beach is the fifth largest city in South Florida. Among other utilities, the City of Pompano Beach Utilities (COPBU) provides its 110,473 residents with water reuse, wastewater, and stormwater services. Known for its beaches, marinas and offshore coral reef, plus numerous wrecks and other dive sites. The long Pompano Beach Pier stretches into the Atlantic Ocean. North, along the shore, the 1900s Hillsboro Lighthouse guards the Hillsboro Inlet, an entrance to the Intracoastal Waterway.

It was the need to manage these utility services better and cope with a growing population that led COPBU to look for an EAM solution. After a selection process, they chose Projetech’s cloud-based Maximo solution. Following a successful Phase 1, Pompano Beach Utilities became the first utility in the Southeast to implement Maximo in the cloud. Pompano Beach Utilities continues to roll out Projetech’s Maximo as a Service (MaaS) with expert support and implementation from a premier Projetech partner.

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Service Provider

Aleut Management

Founded in 1984 Aleut Management Services is a premier provider of operations and maintenance, logistics, engineering, information technology, training and education, and construction services to a range of state and government agencies.

When Aleut takes on a site, there is usually an EAM solution already in place; often, it is an in-house implementation of Maximo. It is not unusual for this implementation to be out-of-date, incorrectly managed, and inefficient. At the Airforce Academy, the in-house implementation was about four versions behind, Bethesda was three versions behind, Fort Belvoir was three versions out-of-date – until that is, the previous contractor removed the servers, clients and network infrastructure a few days before Aleut took over.

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Major US Regional Airline

A major regional airline operating 56 Embraer 175 aircrafts in the western United States on behalf of American Airlines (as American Eagle). This airline employs over 1,400 people in multiple states and serves over 6 million customers annually averaging over 280 departures per day to over 40 destinations.

To manage and track maintenance, repairs and operations (MRO), the airline used Maximo for Aviation version 6 with the legacy Asset Configuration Management (ACM) tool, which was at end of life. The ACM tool allows for aircraft, engine and component configuration management and routine maintenance including maintenance programs tasks and engineering orders. The airline utilizes Maximo for major airworthiness functions such as routine and non-routine maintenance, part inventory and logistics, purchasing, quality control, quality assurance, and labor qualifications and training. After reviewing alternatives such as upgrading internally and other providers, the airline turned to Projetech, EDI and IBM to perform the upgrade to IBM Maximo® for Aviation 7.6.6 IFIX16.

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Discover What Maximo as a Service Can Do

Find out how Projetech's Maximo as a Service can help your company get the most return on your Maximo investment.