Maximo as a Service (MaaS)

Solution offered by Projetech through an annual subscription that provides customers with a secure, dedicated Maximo application via the cloud.

Cutting-Edge Features for an Advanced Maximo Experience

Security

Projetech is an ISO/IEC 27001:2013 & ISO 27017:2015 certified provider with an Information Security Management System (ISMS) that has received third-party accreditation from the International Standards Organization.

Data Protection

Customer production and non-production applications are in geographically separate locations. Production applications and supporting infrastructure are replicated in a timely manner to a geographically separate location for disaster recovery purposes.

Support

Our support team holds Maximo certifications and has been supporting Maximo applications in the cloud for over 20 years.

Performance

Maximo as a Service solution is architected with industry best practices in mind to provide customers the level of availability and performance expected from an enterprise SaaS solution.

Licensing

Use our licenses, bring your own licenses, or use a blended approach. Whatever the case may be, we'll work with you.

Pricing

Pricing is per user, following the “pay-as-you-grow” service delivery model via annual subscription.

Security

At Projetech, we are committed to ensuring confidentiality, integrity, and availability of all customer data. Projetech systems are designed to ensure proper security with technology and Maximo best practices applied. As such, Projetech is an ISO/IEC 27001:2013 & ISO 27017:2015 certified provider with an Information Security Management System (ISMS) that has received third-party accreditation from the International Standards Organization. As a Maximo as a Service client with Projetech, you receive all the great benefits below:
Industry-leading firewall solution with advanced threat protection
U.S. and overseas data centers
Industry respected certifications (ISO, SOC)
Enterprise backup and DR replication technology
All web communication is encrypted to protect customer confidentiality
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Data Protection

Customer production and non-production applications are in geographically separate locations. Production applications and supporting infrastructure are replicated in a timely manner to a geographically separate location for disaster recovery purposes. All customer data is encrypted in-transit and at-rest.

Backup Methodology

Multi-layer backup solution (virtual, application)
3-2-1 methodology
2-hour RPO
All backup data is encrypted in-transit and at-rest

Business Continuity

Formal business continuity and disaster recovery testing
72-hour RTO

Support

Our support team has Maximo certifications and has been supporting Maximo applications in the cloud for over 20 years. Gain peace of mind knowing that when you call Projetech support, a live support analyst will pick up the phone and resolve your issues quickly. Projetech support includes the following:
24x7 Emergency Support
Level 1, Level 2, & Level 3 support
Industry Expertise
License Compliance Monitoring
Access to training materials and resources
24/7 real-time monitoring of all systems which is integrated with a support ticketing system to ensure proper incident response
MaxPlus+ brings advanced support, performance, and license analytics to on-premises Maximo systems. Get the most out of the Maximo platform without the need for specialized expertise on your IT staff.
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Performance

Projetech’s Maximo as a Service solution is architected with industry best practices in mind to provide customers the level of availability and performance expected from an enterprise SaaS solution. This solution includes but is not limited to the below items:
A single production instance and non-production instance with the ability to add-on additional instances to fulfill your business needs
Proactive network and system performance testing and review to continue to improve availability and performance
Reoccurring refresh and upgrades of underlying infrastructure hardware and software appliances to minimize risk of unplanned outages
Highly available Maximo application with 99.99% annual uptime
In depth system monitoring allowing Projetech to maximize application health and the health of all supporting systems
Geographically diverse application URL monitoring providing public verification of Maximo availability regardless of customer location
Database platform monitoring to help Projetech and its Partners identify poorly configured customization's in customer instances before they negatively impact the user experience

Licensing

At Projetech, there are different licensing options for Maximo as a Service:
Utilize Projetech’s SaaS Licensing
Bring your own license entitlements that you currently own into our Cloud (BYOL)
Utilize a blended approach by using your own license entitlements initially but add Projetech’s SaaS licenses as you grow and add more users
Convert licenses to AppPoints
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Pricing

Pricing is per user, following the “pay-as-you-grow” service delivery model via annual subscription.
Our service is that it is inclusive of IT services that are typically charged for independently in an on-premise installation
Pricing includes all features from Maximo as a Service

Trusted by organizations all over the world

Case studies from some of our amazing customers who are Maximo leaders.
Del-Co Water
Before Maximo as a Service from Projetech, Del-Co didn’t manage inventory or know how many of what parts they had – and implementing Maximo as a Service revolutionized the business.
Sonoma Rail
Within a few months of implementation, SMART experienced the benefits of cloud-based Maximo first-hand when the Santa Rose Wildfires swept through the area. Despite significant damage to local structures (including loss of power) and fires all along the railroad, SMART’s Maximo data was never under threat.
Memorial Hospital
MaintReq allowed end-users to ask for help directly from their computer rather than calling the technology support center. This reduced the number of abandoned calls by 13.6% in 2021 and an additional 7.5% in 2022.
Catalina Marketing
The cloud-based nature of the software eliminated Catalina's need to purchase expensive servers and hire its own onsite database administrator by giving the company round-the-clock access to Maven's team of Maximo experts and client help desk.
City of Pompano Beach
By working with Projetech to implement Maximo in the cloud, COPBU was confident they could move away from paper-based chaos while also protecting their data from weather disruption.
Aleut
Because they work with the government, Aleut is required to be NIST 800-171 compliant. Projetech’s ISO/IEC 27001 certification could be easily mapped to the NIST 800-171 requirements.
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Maximo Application Suite (MAS)

Looking to upgrade to MAS version 8+? We can help you avoid disruption and upgrade your systems as part of your Maximo as a Service subscription.
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All Cloud Solutions

We have industry specific Maximo as a Service solutions to better serve your organization.

Discover What Maximo as a Service Can Do

Find out how Projetech's Maximo as a Service can help your company get the most return on your Maximo investment.