Since Del-Co implemented Maximo, there have been various tangible improvements from inventory to GIS integration, troubleshooting and support, and disaster recovery.
Before Maximo as a Service from Projetech, Del-Co didn’t manage inventory or know how many of what parts they had – and implementing Maximo as a Service revolutionized the business. Del-Co also wanted to start adding new features to their GIS integration or expand into other areas of Maximo to use. The company moved its GIS to a SaaS-based system and no longer hosts its own GIS.
Del-Co has biweekly calls with the support analyst team to discuss any issues they are unable to work through and determine if it’s a Maximo, mobile, or GIS issue. Del-Co understands that if there is ever something seriously wrong, Projetech support will be available to troubleshoot solutions.
IBM Maximo and the assistance of the Projetech Team gives Del-Co more clarity and visibility into what is happening with operations, company assets, and employees.