First Utility in Southeast Florida to Implement Maximo in the Cloud

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About City of Pompano Beach Florida

Founded in 1908 and located 35 miles north of Miami, Pompano Beach is the fifth largest city in South Florida. Among other utilities, the City of Pompano Beach Utilities (COPBU) provides its 110,473 residents with water reuse, wastewater, and stormwater services. Known for its beaches, marinas and offshore coral reef, plus numerous wrecks and other dive sites. The long Pompano Beach Pier stretches into the Atlantic Ocean. North, along the shore, the 1900s Hillsboro Lighthouse guards the Hillsboro Inlet, an entrance to the Intracoastal Waterway.


It was the need to manage these utility services better and cope with a growing population that led COPBU to look for an EAM solution. After a selection process, they chose Projetech’s cloud-based Maximo solution.Following a successful Phase 1, Pompano Beach Utilities  became the first utility in the Southeast to implement Maximo in the cloud. Pompano Beach Utilities continues to roll out Projetech’s Maximo as a Service (MaaS) with expert support and implementation from a premier Projetech partner.

Projetech, a Gold IBM Business Partner, offers IBM Maximo: the global standard in software for Enterprise Asset Management and maintenance. Since 1999, Projetech has been providing Maximo as a Service (MaaS), which allows clients to manage, maintain and scale their solution requirements while benefiting from flexible services and lower operating costs

Choosing an EAM Solution

Three factors drove the COPBU’s search for an EAM solution:

Ideally, they would achieve these three objectives without placing any additional burden on their small IT department.

Why Cloud Based Maximo?

After considering several options, IBM’s Maximo was chosen as the preferred solution, offering the power and flexibility COPBU needed to track all their assets and improve reliability.

By working with Projetech to implement Maximo in the cloud, COPBU was confident they could move away from paper-based chaos while also protecting their data from weather disruption.

Key considerations included:

Implementing Cloud-Based Maximo

COPBU implemented Maximo using a phased approach, beginning Phase 1 with a single site, the Oasis Reclamation Plant. Working closely with Projetech’s premier partner, COPBU used this phase to do the heavy lifting; putting significant time and effort into standardizing everything from naming conventions to processes in preparation for a future wider rollout.

COPBU has completed implementation of the water treatment plant. The standardization work done in Phase 1, coupled with Maximo’s excellent ability to scale, has meant that Phase 2 has proven cheaper than Phase 1. This is despite the significant increase in assets and the need for a complete asset walkdown.

How Maximo as a Service is Helping COPBU Improve Its Processes

COPBU has reached many of their desired targets, including excellent uptime and successful user adoption. Here are just a few of the ways that cloud-based Maximo is supporting COPBU:

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