NARL Moved from Paper Based to Digital Operator Round Readings

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Implementation Type

On-Premises to SaaS

Client Since

2015

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About NARL

Founded in the early 1970s, North Atlantic’s oil refinery, located in Come By Chance, Newfoundland and Labrador, produces 130,000 barrels of oil per day. Their output not only warms homes and powers cars in the local market, but also does so abroad; North Atlantic exports approximately 90% of their petroleum products to foreign markets, including Europe and the United States.

With 5,000 locations, tracking, maintaining, and documenting work is essential.North Atlantic had been using Maximo in the Projetech cloud for many years, but until now, they had been relying on paper to track readings from their operator rounds. This limited their ability to use this data effectively.

With Projetech’s help, North Atlantic initiated a project to switch from paper to digital so that data from their operator rounds could be uploaded and tracked in Maximo.

The Problem With Paper

Before making the switch, North Atlantic was producing daily operations data from 5,000 locations and documenting everything on paper. Their process used 97 unique templates created and printed in MS Word and MS Excel, some of which were up to 17 pages long.

Doing this as a paper-based task created many problems:

Because of these problems, the data they collected was of little use. It was hard to find what you needed to create reports and nearly impossible to trend data to find changes over time and spot problems.

Maximo Has The Answer

Maximo already had most of the functionality necessary to solve this problem: PMs to generate work orders at specific intervals, Job Plans to document specific tasks for particular pieces of equipment, and Meters and Condition Monitoring Points to store data for future reviews.

All North Atlantic needed was a way to take readings that would enable them to upload the data to Maximo in a user-friendly format. The solution chosen to achieve this was DataSplice, which provides a platform-agnostic mobile interface into IBM Maximo. This meant that Operators could use tablets on their rounds to upload the readings they take into Maximo.

North Atlantic worked with Projetech to extend its existing Maximo functionality to support these new processes. Steps taken included:

How Switching to Digital Operator Round Readings Helped North Atlantic

Following successful completion of the project, Operators can now use tablets to log into DataSplice at the beginning of their shift. The application automatically shows all Operator Round job tasks they are due to perform that shift. The Operator performs each one, enters their readings, and then – upon completion of their rounds – uploads that data to Maximo.

This new process has multiple benefits:

With this data now stored in Maximo, North Atlantic has improved both the accuracy and usefulness of the information they track, enabling them to make better data-based decisions regarding their assets.

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