Service Request Work Center in Maximo

The inaugural Maximo Solutions User Group, hosted by Projetech in partnership with the MORE Community, successfully gathered over 550 participants from various industries worldwide. This event showcased diverse Maximo solutions, including mobility, cloud integration, IoT, and AI, through educational presentations. Attendees gained valuable insights into Maximo's capabilities, fostering a collaborative environment for idea exchange and community growth in enterprise asset management.

This blog delves into using Maximo for managing uncommon processes through work order hierarchies. It covers basics, such as the creation and structure of these hierarchies, and practical applications in managing projects and outages. The focus is on planning, scheduling, cost management, and the benefits of hierarchical organization, including labor and cost accumulation and enhanced reporting capabilities.

This blog clarifies the differences between three Maximo Application Suite (MAS) solutions: 'Manage with Health', 'Health and Predict – Utilities', and 'Health, Safety and Environment'. It explains that 'Manage with Health' integrates asset health tracking within the Manage application, while 'Health and Predict – Utilities', designed for energy and utilities, will be restructured in MAS v8.11. Lastly, 'Health, Safety and Environment' is an add-on focusing on safety, compliance, and environmental control within the operational environment.