In order to focus on their assets, EAM organizations can turn to Projetech and its partner network for full-service Maximo cloud offerings. With Maximo as a Service (MaaS), they're able to leave the maintenance of Maximo in our professionals' hands and enjoy an optimized solution that's built around their needs.
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Maximo Support Providers
Projetech considers support a partnership between companies. We and our partners strive to understand the vision of our customers and determine how we (and Maximo) can support that.
Want to talk through a current challenge and wonder if Maximo is the appropriate tool? Have a ‘how to’ question or want to know our opinion on a third-party product? Just reach out however you are comfortable. We are not just available if something is ‘broken’. We have a collaborative team of excellent problem solvers that value human interaction and the customer experience.
And yes, patching and upgrades are included at no additional cost.
Below are some of the steps we take to protect your Maximo application:
In addition to above, we can provide additional support for popular add-on features:
While we have a system in place to solve customer issues efficiently, our team is never pressured into closing an issue simply because that's what the company wants. Our customers come first and as long as they're happy with the solution then it doesn't end until they say so. Also speaking of ticket systems, we use Maximo which makes us all everyday users. We have a lot of tips & tricks if you need them.
Support services for IBM Maximo is available to the following industries and add-on products:
In addition to our internal support team, Projetech works closely with some of the leading Maximo providers all over the world. Each one of these partners has a specialty in specific industries and/or areas where they excel. This strong relationship ensures clients are getting high-quality service for their needs from an expert who knows what they're doing when it comes to using your Maximo system successfully.
Find out how Projetech's Maximo as a Service can help your company get the most return on your Maximo investment.