Hiring Specialist

Job Description:

Projetech’s Hiring Specialist is responsible for the full life-cycle talent acquisition process and providing organization level administrative support.

Recruiting Responsibilities

Maintain and update job descriptions
Partner with department managers to determine staffing needs
Participate in job fairs and host in-house recruitment events
Coordinate college recruiting initiatives
Maintain working relationships with colleges to aid in recruiting candidates
Manage the use of recruiters and headhunters
Track applicant status throughout the talent acquisition process
Conduct prescreening interviews
Recommend candidates for in-person interviews
Coordinate interviews with department managers
Perform reference and background checks for potential employees
Draft Offer Letters and Employment Agreements
Inform applicants not chosen of company's decision
Conduct regular follow-up meetings with managers to determine the effectiveness of recruiting plans and implementation
Conduct end of term co-op exit survey
Conduct exit interviews

Administrative Responsibilities

Answer and direct phone calls
Greet and assist office visitors
Maintain company phone list
Order office supplies
Maintain office equipment
Schedule express shipments
Assemble and ship Client Care Packages
Accounts Payable invoice entry
Generate invoices for billable expenses
Conduct business to business collections
Perform other special projects as assigned

Qualifications

Excellent computer skills in a Microsoft Windows environment
Effective oral and written communication skills
General knowledge of various employment laws and practices
Excellent interpersonal skills
Ability to work with various departments and foster teamwork
Ability to work independently with minimal supervision
Ability to maintain the highly confidential nature of human resources work
Ability to travel locally for recruitment events and maintain a flexible work schedule
Excellent organizational skills
Must be able to identify and resolve problems in a timely manner
Knowledge of general accounting procedures

Interested candidates may apply by sending resume and cover letter to: careers@projetech.com

Hours and Environment:

Typically, this salaried position requires 40 hours per week M-F 8am-5pm. However, more than 40 hours in a work week may be required for specific deadlines. Three weeks of vacation is earned the first full calendar year of employment. Projetech matches up to 3% into an employee retirement fund and provides a share of company profit plan. Work will primarily be performed at Projetech Headquarters in Cheviot (Cincinnati, Ohio 45211).

Software Developer

Job Description:

Developing and supporting our custom solutions including:
- Automation of our private clouds in remote datacenters
- Integration between systems
- Maximo enhancements that enable new/improved capabilities including mobile applications
- Custom reports
Develop internal and external documentation around our solutions
Advanced troubleshooting of the Maximo product
Identify additional opportunities for improvement of our product, support processes, and procedures

What you need to bring to the job:

Excellent troubleshooting and problem-solving skills
Ability to design, build, and support solutions based on requirements which either you or your teammates have gathered
Develop software collaboratively with modern source control techniques and technologies
Ability to write useful (concise yet comprehensive) documentation
Ability to work independently and handle multiple priorities
Ability to evaluate requests and provide effective solutions
Formal training in Java or other object oriented programming languages
Computer Science, Information Systems, or Information Technology training, associate degree or better is desired
Familiarity with SQL and report writing tools a plus

What the job will provide you:

On-the-job training in a broad set of cloud infrastructure technologies
Exposure to technologies that make up our cloud solution
- Virtualization
- Enterprise grade infrastructure (SAN, servers, etc.)
- Windows and Linux servers
- SQL Server, Oracle, and DB2 DBMS
- WebSphere J2EE Application Server
Membership in a highly collaborative technical team, where team members invest in each other's development and training
A voice - you will be encouraged to voice your ideas and contribute to the company's success
A work experience that will be a positive force in your life

Hours and Environment:

Typically, this salaried position requires 40 hours per week M-F 8am-5pm. However, more than 40 hours in a work week may be required for specific deadlines. On call rotation consists of 1-2 weeks per month; emergencies are not frequent. Three weeks of vacation is earned the first full calendar year of employment. Projetech matches up to 3% into an employee retirement fund and provides a share of company profit plan. Work will primarily be performed at Projetech Headquarters in Cheviot (Cincinnati, Ohio 45211).

Application Support Analyst

Projetech is a small, privately owned company located in Cheviot. Our core business is providing Maximo, best in class Enterprise Asset Management software from IBM, as a cloud Software as a Service (SaaS) solution. We are seeking an exceptional candidate to join our Tech Team. This position has the potential to grow based on the strengths and skills of the candidate. The primary responsibility of the Maximo Technical Support Analyst is to ensure an outstanding level of customer service by providing technical and administrative support to our Maximo Cloud Customers and Partners.

Job Description:

Work as functional / technical SME for Maximo, its add-ons and Partner solutions
Monitor the service request queue for new requests (phone and ticketing system)
Provide excellent first-level technical support services, take ownership of and responsibility for requests and prioritize them in accordance with procedures and Service Level Agreements
Use technical databases and elicit knowledge from team members to research problems and find solutions
Clearly communicate technical solutions in a user-friendly, professional manner; maintain resolution history and documentation in the ticketing system
Be single point of contact throughout the lifecycle of a ticket; including research and communication of the status to customers, vendors, partners and level 2 / 3 support
Escalate problems to senior team members
Develop targeted solutions using the Maximo configuration and customization tools, to enhance the customer's use of Maximo as a value-added service
Contribute to the knowledgebase
Participate in after-hours, on-call support for emergency requests on a rotational basis
Obtain certification in the basic usage and administration of the IBM Maximo Asset Management product within the first year of employment
Work on special projects and performs other duties as required

What you need to bring to the job:

Excellent customer service skills and a positive attitude are a must as this is a client/partner facing role
Proven troubleshooting and problem-solving skills
Superb judgement and ability to evaluate requests and provide effective solutions
Ability to effectively communicate internally and externally, sometimes to less technical audiences
Must be well spoken, detailed-oriented, dependable and flexible
Ability to work independently, organize and manage multiple tasks/assignments
An internal drive to learn, partnered with good research skills
Passion for teamwork and problem solving
Computer Science, Information Systems or Information Technology training, associate degree or better is desired
Familiarity to SQL and report writing tools a plus

What the job will provide you:

On-the-job training in a top tier EAM system
Exposure and growth, with the opportunity for specialization, in technologies that make up our cloud solution
- SQL Server, Oracle and DB2 DBMS
- BIRT and Cognos report development
Development of strong skills in SQL and other scripting languages
Membership in a highly collaborative technical team, where team members invest in each other's development and training
A voice - you will be encouraged to voice your ideas and contribute to the company's success
A work experience that will be a positive force in your life

Hour and Environment:

Co-op Position | Application Support Analyst

Job Description:

Provide first-level technical support to our Maximo cloud customers
Perform Maximo system administration
Develop targeted solutions for our customers, using the Maximo configuration and customization tools, to enhance their use of Maximo as a value added service
Elicit, document, and distribute customer feedback on our products and services to interested stakeholders within Projetech
Identify opportunities for improvement of our product, support processes, and procedures

What you need to bring to the job:

Excellent customer service skills
Troubleshooting and problem solving skills
An internal drive to learn, partnered with good research skills
Computer Science, Information Systems or Information Technology training
Familiarity with SQL and report writing tools a plus
Ability to work independently and handle multiple priorities
Superb judgement and ability to evaluate requests and provide effective solutions

What the job will provide you:

On-the-job training in a top tier EAM system
Exposure and growth, with the opportunity for specialization, in technologies that make up or cloud solution
- Networking and network security
- SQL Server, Oracle and DB2 DBMS
- WebSphere J2EE Application Server
- BIRT and Cognos report development
Development of strong skills in SQL and other scripting languages
Membership in a highly collaborative technical team, where team members invest in each other's development and training
A voice - you will be encouraged to voice your ideas and contribute to the company's success
A work experience that will be a positive force in your life

Co-op Position | Developer | Information Technology

Responsibilities may vary slightly based on our needs and your interests. In general, your responsibilities will be:

Participate in all aspects of the software development life cycle
- Work with stakeholders to identify and document requirements
- Contribute to the design of the solution
- Apply agile methodologies in planning and managing your project
Web Development
- Build modern web applications in a secure, accessible, and performant way
- - Heavy focus on delivering a great User Experience
- Consume/develop web services (REST/GraphQL) to connect disparate applications
- Example languages/frameworks/libraries below for reference
- - C# (.NET Core), Vue.js, Bootstrap, jQuery, HTML, CSS, JavaScript, SQL (SQL Server, PostgreSQL, MySQL, etc.), Kafka

What you need to bring to the job:

Troubleshooting and problem solving skills
Ability to work independently and as part of a team
Classroom training/personal experience in OOP or web development
Familiarity with C#/.Net Core, JavaScript/Vue. JS, or SQL is a plus

What the job will provide you:

Experience in managing actual software projects that will be used internally and externally
An opportunity to expand your skills in modern web development and design
A mentor and team to guide you with your development

Co-op Position | IT Infrastructure Support

Projetech, a Gold IBM Business Partner, offers IBM Maximo: the global standard in software for Enterprise Asset Management and maintenance. Projetech is the #1provider of Maximo as a Service (MaaS) in the world. Our Software as a Service (SaaS) solution provides customers with a secure, dedicated, and supported Maximo application via the cloud. We are seeking exceptional students to join our Tech Team. This position has the potential to become a full-time position based on the performance and organizational fit.

Job Description:

Support local and cloud-based physical and virtual information technology systems
Develop and support information security technology and administrative solutions
Develop, enhance and support information security policies and procedures

What you need to bring to the job:

IT troubleshooting and problem-solving skills
Ability to research and develop technical and administrative solutions
Information Security, Information Systems or other applicable Information Technology training
Familiarity with virtualization concepts and basic server and network management
Ability to work independently in a project-based environment

What the job will provide you:

Exposure and growth, with the opportunity for specialization, in technologies that make up our cloud solution
- Virtualization
- Enterprise grade infrastructure (SAN, servers, etc.)
- Windows and Linux servers
- Networking & Network Security
- Database platforms (SQL Server, Oracle)
- Endpoint Security solutions
- IBM Middleware
- IBM Endpoint Management solutions
- Membership in a highly collaborative technical team, where team members invest in each other’s development and training
- Real-world information security training and experience with a focus on cloud-based security

Co-op Position | IT Business Analyst - Project Management

Projetech, a Gold IBM Business Partner, offers IBM Maximo: the global standard in software for Enterprise Asset Management and maintenance. Projetech is the #1 provider of Maximo as a Service (MaaS) in the world. Our Software as a Service (SaaS) solution provides customers with a secure, dedicated, and supported Maximo application via the cloud. We are seeking an exceptional student to join our Product Development Team which is focused on bringing new SaaS products to market. This position has the potential to become a full-time position based on the performance and organizational fit.

Job Responsibilities will vary based both on our need and your interests. Here are some possible areas in which you may end up working:

Define and document scope for new SaaS product offerings
Gather and document new technical and functional SaaS product solution requirements and support information security policies and procedures
Define and document internal IT and operations processes to support the new SaaS offering
Develop project business cases including cost and benefit projections
Develop new SaaS product definition
Build project work plans and track project progress
Conduct project team status meetings
Identify and mitigate project risks and issues; facilitate project decisions making
Document and communicate product development status information to internal Information Technology, Operations and Sales and Marketing teams

What you need to bring to the job:

Strong written and verbal communication skills
An internal drive to learn, partnered with good research skills
Information Systems, IT Business Analysis or IT Project Management training
Strong analytical skills and comfort working at both detail and conceptual levels
Ability to organize and plan work
Ability to work independently and handle multiple priorities

What the job will provide you:

Experience in managing real projects for commercial SaaS offerings
A mentor to guide you with your development
On-the-job training in IT business analysis and project management
Exposure and growth, working in a collaborative organization with members of IT, Operations and Sales & Marketing teams.
A voice - you will be encouraged to voice your ideas and contribute to the company’s success
A work experience that will be a positive force in your life

Discover your new career with Projetech

Hiring Specialist

Job Description:

Recruiting Responsibilities

Administrative Responsibilities

Qualifications

Hours and Environment:

Software Developer

Job Description:

What you need to bring to the job:

What the job will provide you:

Hours and Environment:

Maximo Specialist/ Consultant

Application Support Analyst

Job Description:

What you need to bring to the job:

What the job will provide you:

Hour and Environment:

Co-op Position | Application Support Analyst

Job Description:

What you need to bring to the job:

What the job will provide you:

Co-op Position | Developer | Information Technology

What you need to bring to the job:

What the job will provide you:

Co-op Position | IT Infrastructure Support

Job Description:

What you need to bring to the job:

What the job will provide you:

Co-op Position | IT Business Analyst - Project Management

Job Responsibilities will vary based both on our need and your interests. Here are some possible areas in which you may end up working:

What you need to bring to the job:

What the job will provide you:

Interested?