Need to renew your Annual Customer Support Plan (ACSP)? Projetech can help!
Maximo Software Support Services ensures that you are covered for all of your software assistance needs. You can be sure to receive excellent customer service with a Maximo expert. Upgrade information is also provided for your version of Maximo.
The following services are provided under the MSSS Plan:
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Unlimited toll free help desk hotline support during the hours of 8:00 am to 5:00 p.m. Eastern. After hours via Projetech website or e-mail. Support personnel are paged with after hours support requests.
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Unlimited Online support
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Unlimited Email Support
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Product information and enhancements
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Version upgrades to core product
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Any software corrections
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Projetech news updates
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Product maintenance releases
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Access to Client Login section of website including Maximo Technical support requests, archived monthly Maximo tools and tips, and more!
Download MSSS Literature
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