Shirley Allen Harlan
Chris Winston
Julie Shaw
Mack Parrott
Mark Eaton
Shirley Allen Harlan
Manager of Cleveland Operations
Shirley A Harlan, Projetech’s Manager for Cleveland Operations has traveled the world from nearly every State and Province in North America to Ukraine, Iraq, England, Japan and Dubai. A military brat herself, she served for eight years in the US Air Force in Transportation and Logistics, followed by eight years of college where she obtained her Bachelor’s in Communication/Public Relations and Master’s degree in Mass Communication both with the University of North Dakota.
She’s taught business and personal communication to college students as well as train-the-trainer courses but the bulk of her teaching experience has been in the Maximo arena. Shirley was a Maintenance Controller with an Air Force project when she was first exposed to Maximo and two years later was offered a position as a trainer/consultant with PSDI (MRO Software, Inc.)
Eight years of consulting, training and implementing Maximo Release 4 – 6, including Maximo Advantage, with MRO Software allowed her to build her skills and knowledge in asset, maintenance, inventory and purchasing management. She moved on from MRO Software in 2004, to become Total Resource Management’s (TRM) Instructional Development and Consulting Manager, and from there to Projetech. Her name and reputation are well respected in the world of Maximo.
Certifications Earned:
- MRO Certified Maximo 5 Consultant
- IBM Certified Maximo 6 Deployment Professional
- IBM Certified Deployment Professional - MAM V7.1
- IBM Maximo Asset Management V7.1 Solution Designer
- Fundamentals of Applying Tivoli Enterprise Asset Management Solutions 2009
Did you know that Shirley didn't own a red pair of shoes until she was 50!
Also, Shirley's favorite song is "Frankenstein" by Edgar Winter.
Chris Winston
Project Manager/ Instructor
Chris, a Projetech Project Manager/Instructor, has been working with Projetech for over six years. Having years of hands-on experience with Maximo, Chris is a proven Enterprise Asset Management (EAM) Implementer. He is also an experienced trainer for all types of students including Analysts, Managers, End Users and other Implementers.
Chris is frequently handling multiple Maximo tasks such as regularly serving as functional lead for implementations, gathering user requirements, testing and taking systems live, and customizing (only as last resort!) In his spare time he regularly presents and/or authors technical papers in different implementation areas.
Chris is an IBM Certified Maximo 5 EAM Consultant and also an IBM Certified Maximo 6 EAM Consultant and has experience in:
- Business or Technical Team Lead and Project Management, including implementation team and post implementation team development, and change management from implementation effort to on-going operations
- Configuration specification, development and management
- Field coaching / Implementation evaluation during rollout to implement continuous improvement
- Implementation and Readiness Assessments
- Data Conversion
- Electronic Transfer and Loading (ETL)
Chris has provided System Architect guidance for a successful restart of a 64 site Maximo upgrade for a leading beverage manufacturer and shepherded several site restarts until full time staff was on board and trained, and the client was prepared to assume full responsibility.
He also served as functional lead in numerous Maximo database startups from assessment through go-live, in various manufacturing sectors (Metals, Automotive, Chemical, Pharmaceutical), as well as Transportation and Utilities.
Chris also has provided consultation services as functional lead and/or team member in various modules and versions of CMMS productions. Initial responsibilities included evaluation of requirements and needs of organization to best automate through CMMS/EAM.
On a personal note, Chris' favorite place to travel is his birthplace, a little town called Chicago. When there he likes to just drop in on people. He is known for not calling ahead first, and everyone knows it.
Chris' Maximo fact: A client presented him with a Maximo security issue to deal with, and it sounded familiar. He checked a couple Maximo group sites on the web, and found the exact solution he needed. It was posted a year before - by Chris himself!
Julie Shaw
Project Manager/ Instructor
With many years of Maximo hands-on experience under her belt, Julie Shaw came to Projetech in 2006. Julie is an IBM Certified Maximo 6 EAM Consultant and has performed multiple successful Maximo upgrades --- v3 to v4, v4 to v5, and v4 to v6. She is currently engaged on a v4 to v7 upgrade; responsible for activities from assessment to go live.
She is knowledgeable in Maximo’s support of GL accounting practices whether exporting transactions or integrating to financial software. She has worked with maintenance, purchasing, accounting and inventory managers to develop business processes that work with Maximo. She has worked on several projects to correct/improve inventory implementations and redefine req-to-check processes.
Julie also developed a custom training plan for a large Maximo v5 to v6 upgrade. She orchestrated the training delivery to more than 700 students in five locations in four weeks and then continued course delivery across the remaining sites, traveling the US from east to west and north to south. She continues to work with the customer, learning their key business processes and maintaining training materials.
She has held numerous titles: Project Manager, Assistant Director of IT, Applications Manager, Systems Analyst, Network and Systems Administrator, Technical Associate, Office Manager, Computer Operator, Inventory Clerk and Accounting Clerk. Besides her strong healthcare background, she also has industry experience in bank operations, A/R & A/P, Retail Sales & Training.
In addition to her IBM Maximo Certification, Julie also holds a Bachelor of Science Degree in Management Information Systems and a Projetech Project Manager Award.
Julie, her husband Tom & dog Chloe spend their free time boating on the lake where she lives.
Julie’s coworkers love to tease her about her extreme organizational skills. If you talk with her, be sure to ask her about her color-coding habits!
Mack Parrott
Maximo Administrator/ Project Manager
Mack currently lives where he grew up in the western PA town of New Castle, creatively described as Projetech’s Pittsburgh office. Long ago, when engineers used slide rules, Mack graduated with a mechanical engineering degree from Ohio University. His ‘first career’ was with the Tennessee Gas Pipeline Company where he worked various engineering, maintenance and management positions in Kentucky, Texas, New York, Wyoming, and Pennsylvania, finally coming back to roost in the town that he grew up in 20 years before.
Somewhere along the way, Mack discovered he liked project work much more than traditional engineering and was able to steer his career to construction, process reengineering, and finally Maximo implementation and training projects. Mack’s first Maximo implementation was actually Maximo version three 15 years ago. Even though Maximo has changed significantly since then, Mack still believes that the three fundamental tenets of people, processes and technology are required for success in any CMMS project.
Mack keeps current with technology with education, both formal (an MS in Information Systems Management) and self-study (Maximo 6.1 and 7.1 IBM certification).
Mack also is a commercial rated pilot and reaches many of his consulting and training engagements by flying himself in his Mooney while waiting patiently for Projetech to acquire a turbine powered corporate aircraft.
When Mack and his wife Cathy were married in 1978, Mack had just started his new job, hence, he had no vacation so Cathy’s honeymoon was spent in Holiday Inns throughout Kentucky.
Mack and Cathy are avid SCUBA divers with a shark-feeding dive at the Great Barrier Reef as one of the most memorable.
Mark Eaton
Solutions Architect
Mark was an IT financial systems director at an east coast regional airline when he was first introduced to Maximo and aircraft maintenance in 2000. It was then that Mark took a leadership role on the Maximo development and implementation project that was struggling to move forward. This would prove to be a life changing event, as the demands of implementing aircraft maintenance in Maximo would dominate his focus for the next six years. After implementation, Mark was responsible for a team of people that supported Maximo and the company’s financial systems for the airline.
It was during this time, in 2002, when Mark first met the Projetech owner/president and many of the company’s consultants. Projetech was recruited to assist with training and post go-live support during the rollout of Maximo version 4.1.1 to over 400 users. The Projetech team took the challenge as their own and became a trusted partner to the airline. Projetech was there all the way to the end in 2006, when the airline ceased operations, providing training to the Maximo users.
After the airline shut down, Mark continued his focus with Maximo in the aviation vertical by implementing Maximo version 6 with the Asset Configuration Manager add-on at a startup regional airline. After a successful implementation there, Mark joined Projetech in June 2008 as a member of the technical team.
Mark currently acts as a lead technologist for the company, architecting the hosting environment where Projetech hosts Maximo versions 4 -7. He is a certified Maximo Asset Management 7.1 Deployment Professional and Solution Designer.
Mark has a Bachelor of Business Administration degree, majoring in Accounting with a minor in Finance. Prior to his experience with Maximo, Mark worked for Mobil Oil Corporation for 13 years in the Accounting and IT functions with most of his time focused on developing / implementing new accounting systems.
Mark lives in the Dallas area with his wife Johnna and their three kids.